Q: Would you please give some information on shipping mode and charges?
Normally we send through courier, or post upon request from clients.
Q: Do you have ISO 9001 and CE certifications?
Yes, we are an ISO 9001:2008 and EN ISO 13485:2012 Certified Company. We have the CE mark for many of our products.
Q: What is the minimum order that we can place?
We expect your minimum orders to be at least US$1000.
Q: Are product samples available?
We understand that customers need to place smaller sample orders in the beginning in order to test market our products. Samples against cost are available on request.
Q: Can I buy products not shown but similar to your catalogue?
Of course you can, just send us pictures or samples. Please note this may take a little longer for delivery.
Q: Do you have stock for listed products, or are they newly produced?
Generally, we have stock for every listed product, which are produced monthly. However, this depends on our sales conditions. It is best to ask our sales representative for accurate inventory information.